Logged into AT&T – still no options to upgrade to iPhone 4.
Apple website offers to pre –order, but test if I am allowed to upgrade fails at apple website
Still the same no upgrade option at AT&T
Last check before I take my plane, but still no possibilities to pre-order at AT&T.
Finally landed at my destination and first thing is to try to pre-order.
Could finally choose IPhone 4 16GB for $399.00 and could keep the unlimited data plan for $30 a month.
But AT&T website is slow, took tons of attempts till I finally could put my credit card information in.
2 hours for 1 phone, I still have to do my wife’s upgrade. I hit submit for the first one – page freezes, error message after 5 minutes. Tried again, could even not get to payment page.
Called AT&T sales department, they told me I can’t order over the phone I have to do it online or at an AT&T store. Told him online does not work, he told me AT&T is aware of it and will soon work again.
After calming down, I try again to order, now the page is much faster but not upgrade option at all, only a info button "how to upgrade", pop up comes and stated that this upgrade function is not possible right now.
Looked up nearby AT&T address and I took my car, got lost but finally found store. A line of 10 people are there to pre-order the IPhone. This is a big line in consideration that I am in the middle of nowhere in a very small town.
Finally I am able to pre-order. AT&T employee is filling the form out. She is asking me for my credit card, I give her my debit/credit card. She says thanks, but no thanks. AT&T is only able to
pre-order with real credit card, otherwise their system would charge my card when pre-ordered and when shipped.
I had no luck, to be one of the first. I will try again later tonight. If it does not work, I have to wait till the 24th. I hope I survive with this uncertain future.
It seems the whole world did want to pre-order the new IPhone 4 and AT&T did not expect this. Pretty poor and I am sure the customer ratings are going more down for AT&T.
I keep posted if I have more luck the next time. Till then a frustrated wonna have IPhone 4 owner.